Legal

General Information

All orders are subject to product availability. If an item is not in stock at the time you place your order, we will notify you and refund you the total amount of your order, using the original method of payment.

Delivery Locations

We deliver to addresses within [country/region]. At this time, we do not deliver to P.O. boxes or international addresses.

Delivery Time

An estimated delivery time will be provided to you once your order is placed. Delivery times are estimates and commence from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order.

• Standard Delivery: 5-7 business days
• Express Delivery: 2-3 business days

Please note that we do not ship on weekends or holidays.

Shipping Costs

Shipping costs are based on the weight of your order and the delivery method. To find out how much your order will cost, simply add the items you would like to purchase to your cart and proceed to the checkout page. Once at the checkout screen, shipping charges will be displayed.

Additional shipping charges may apply to remote areas or for large or heavy items. You will be advised of any charges on the checkout page.

Order Tracking

Once your order has shipped, you will receive an email notification including a tracking number you can use to check the status of your order. Please allow 48 hours for the tracking information to become available.

Damaged Items in Transport

If there is any damage to the packaging on delivery, contact us immediately at [customer service email] and provide the details.

International Shipping

At this time, we do not offer international shipping.

Questions

If you have any questions about the delivery and shipment or your order, please contact us at:

[THE STRATEGIC PEOPLE SDN BHD]
Customer Service: [0173981584]
Phone: [0173981584]
Address: [B-03A-29, Soho Empire, Jalan SS16/1, Section 16, 47500 Subang Jaya, Selangor, Malaysia]